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Compliance• 6 min read•5 February 2026

WhatsApp Green Tick: How to Get the Official Business Badge

Business verification vs. official business account, notability requirements, documents, and what to do after a rejection.

Green Tick Verification Meta

Two different things get confused constantly: Meta Business Verification (mandatory, document-based) and the Official Business Account green tick (optional, notability-based).

Step 1 — Meta Business Verification

Required to lift messaging limits. In your Business Portfolio → Security Centre, submit:

  • Certificate of incorporation / GST certificate / Udyam registration
  • A utility bill or bank statement showing the legal name and address
  • A business phone number and website on the same domain as your email

Common failure: the name on the document differs by one word from the name on the portfolio. Make them byte-identical.

Step 2 — Apply for the green tick

Eligibility is judged on notability: recent coverage of your brand in credible news sources, not paid press releases. Meta looks for organic mentions in reputable publications within the last few months.

Requirements in practice:

  • Business verified ✔
  • Display name matches the brand people search for ✔
  • WABA in good standing, quality rating green ✔
  • Three or more independent news links about the brand ✔

If you're rejected

You can reapply after 30 days. Use that month to build real notability: launch coverage, funding or partnership announcements, a founder interview, industry award listings. Directory listings and sponsored posts do not count.

What the green tick actually changes

  • Your brand name shows in the chat list even for people who haven't saved the number.
  • The verified badge appears in the chat header and profile.
  • Trust improves measurably on cold outreach — but it does not raise your messaging limit or reduce message cost.

Get verified first; treat the green tick as a PR project, not a support ticket.

Put this into practice with TIZYY

Official Meta Cloud API, template builder, campaigns, flow automation and a shared team inbox — live in minutes.

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